mrace88 OFFICIAL DOCUMENT

Mrace88 Privacy Policy — Protection of Your Personal Data

At mrace88, your privacy is more than a promise — it is a commitment we uphold every day. This page transparently explains how we collect, use, store, and protect the personal information of every member who trusts our platform.

Updated: January 2026
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Bahasa Malaysia

Content Summary

  • Data We Collect
  • Data Usage Purpose
  • Encryption & Security
  • Third-Party Data Sharing
  • Member Rights Over Data
  • Cookies & Tracking Technologies

6 Ways mrace88 Protects Your Personal Data

We do more than comply with the law — we genuinely care about the security of every member's information at mrace88.

256-bit SSL Encryption

All data transmitted between your device and mrace88 servers is protected by industry-standard 256-bit SSL encryption, ensuring your sensitive information cannot be stolen or intercepted by any unauthorised party.

KYC Identity Verification

Our KYC (Know Your Customer) process not only meets licensing requirements, but also serves as an additional layer of protection to ensure that only you can access and manage your mrace88 account.

Secure & Controlled Servers

Member personal data is stored on servers protected by multi-layered access control systems, multiple firewall layers, and real-time threat monitoring, keeping our database secure at all times.

No Data Sales to Third Parties

Mrace88 has never and will never sell, rent or trade members' personal data to any third party for marketing or commercial purposes. Your information is used solely for the purposes stated in this privacy policy.

Full Member Control

Every mrace88 member has the right to access, correct or request the deletion of their personal data. We provide a simple and transparent process for members to manage their own information at any time.

Legal Compliance

Mrace88's privacy policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards, ensuring all our data management practices are legally sound and responsible.

Note: This document explains in detail how mrace88 manages your personal data. Please read this policy carefully in its entirety. Continued use of the mrace88 platform following any policy changes constitutes your acceptance of the updated terms.

1 Introduction & Policy Scope

This Privacy Policy is published by the mrace88 management team ("we", "mrace88") and applies to all users who access the official mrace88 website at mrace88.vu, register as a member, or use any of the services offered by our platform. This includes but is not limited to online gaming services, VIP membership programs, promotions and bonuses, as well as all customer support channels we operate.

We understand that your trust is the most valuable asset we hold. When you entrust us with your personal information, we take full responsibility for ensuring it is handled with care, stored securely, and never misused under any circumstances. This policy is crafted not merely to satisfy legal requirements, but as a reflection of mrace88's core values — placing member safety and privacy above all else.

This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy mrace88, all of which together form the complete agreement between you and our platform.

2 Personal Data We Collect

Mrace88 collects several categories of personal information from platform members and users. We only collect data required for specific purposes and do not collect excessive or irrelevant information.

Data Category Examples of Information Collection Method
Identity Information Full name, date of birth, national identity card / passport number Registration form, KYC process
Contact Information Mobile phone number, email address, residential address Account registration, profile updates
Financial Information Bank account number, bank name, deposit and withdrawal transaction records Deposit, withdrawal, and financial KYC processes
Platform Activity Data Game history, betting records, bonus history, login and logout logs Automatic activity during platform use
Technical Data IP address, device type, operating system, web browser, cookie data Automatically while browsing the website
Communications Live chat records, support emails, feedback and complaints Interactions with the customer support team

We do not collect sensitive data such as medical information, religious beliefs, or political views. All data collected is directly relevant to the operational requirements of our online gaming platform.

3 How We Use Your Data

Every piece of data we collect has a clear and specific purpose. mrace88 does not use member data for purposes not stated in this policy without first obtaining additional consent.

  • Account Management: Creating, verifying, and maintaining your member account, including processing registration applications and KYC verification.
  • Transaction Processing: Processing deposits and withdrawals securely, verifying the source of funds, and resolving any financial issues that arise.
  • Service Provision: Providing access to all games and platform features, including slots, Live Casino, fish shooting games, sports, and bingo.
  • Security & Fraud Prevention: Identifying and investigating suspicious activity, preventing unauthorised access, and protecting the integrity of the platform.
  • Customer Support: Responding to enquiries, resolving complaints, and providing technical assistance to members through available support channels.
  • Marketing Communications: Sending information about promotions, bonuses, and exclusive offers — only to members who have given consent to receive such communications.
  • Legal Compliance: Fulfilling legal obligations, licensing requirements, and directives from relevant authorities.
  • Platform Improvement: Analysing usage patterns on an aggregated and anonymised basis to improve overall platform performance, features, and user experience.

4 Legal Basis for Processing

Under Malaysia's Personal Data Protection Act 2010 (PDPA), mrace88 processes your personal data on the following valid legal bases:

  • Consent: When you register a mrace88 account and agree to our Terms and Conditions and Privacy Policy, you provide explicit consent for data processing for the stated purposes.
  • Contract Performance: Processing required to fulfil the contractual obligations between mrace88 and you as a member — including deposit processing, withdrawals, and account management.
  • Legitimate Interest: Processing required for the legitimate interests of mrace88, such as fraud prevention, system security, and service improvement, provided it does not override your fundamental rights.
  • Legal Obligation: Processing required to comply with the legal, regulatory, and licensing obligations applicable to mrace88's operations.

You have the right to withdraw your consent at any time without affecting the validity of processing carried out prior to that withdrawal. To withdraw consent, please contact our customer support team.

5 Data Sharing With Third Parties

Mrace88 maintains a strict policy regarding the sharing of members' personal data. We has never sold or traded your data to third parties for marketing or commercial purposes. Data sharing only occurs in the following limited circumstances:

  • Payment Service Providers: Financial transaction information that must be shared with payment processors, banks, and e-wallet providers required to process your deposits and withdrawals.
  • Game Software Providers: Minimum technical data required by licensed game providers to ensure a smooth and fair gaming experience.
  • Identity Verification Services: Information that must be submitted to trusted third-party KYC service providers for the purpose of member identity verification.
  • Legal Authorities: When required by law, court order, or directive from a regulatory body with jurisdiction over mrace88.
  • Business Transfer: In the event of a merger, acquisition or sale of mrace88 assets, members' personal data may be transferred to the successor entity, provided that equivalent privacy conditions are maintained.

All third parties we work with are required to comply with data protection standards equivalent to or exceeding those we uphold at mrace88. We enforce strict data processing agreements with all our vendors and partners.

Be cautious of any party claiming to be a representative or partner of mrace88 and requesting your personal or financial information. mrace88 will never ask for your password or sensitive information through unofficial channels.

6 Data Storage & Retention Period

Mrace88 retains members' personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws and regulatory obligations.

  • Active Account Data: Retained for the entire duration your account remains active on the mrace88 platform.
  • Data After Account Closure: Financial transaction records and KYC data are retained for a minimum of 5 years after account closure to comply with anti-money laundering (AML) legal requirements and licensing obligations.
  • Communication Logs: Customer support records are retained for 2 years for reference and dispute resolution.
  • Technical Data: IP address logs and other technical data are retained for 12 months for security and analytics purposes.

Once the retention period expires, your personal data will be securely deleted or anonymised using industry-recognised procedures, ensuring it cannot be recovered or re-identified.

7 Data Security

The security of your personal data is an absolute priority for mrace88. We continuously invest in the latest security infrastructure to ensure your information is always protected against unauthorised access, disclosure, alteration, or destruction.

The technical and organisational security measures we implement include:

  • Data in transit is encrypted using TLS 1.3 and 256-bit SSL protocols.
  • Data at rest is encrypted using the AES-256 standard.
  • A role-based access control (RBAC) system ensuring that only authorised personnel can access specific data.
  • Real-time security threat monitoring, 24 hours a day, 7 days a week.
  • Regular penetration testing conducted by independent security experts.
  • A comprehensive incident response procedure to address any security breaches promptly.
  • Regular cybersecurity awareness training for all mrace88 staff.

While we take all reasonable steps to protect your data, no system is 100% secure. In the event of a data breach involving your information, we are committed to notifying you within the timeframe required by law.

8 Cookies & Tracking Technologies

The mrace88 website uses cookies and similar tracking technologies to enhance your browsing experience, maintain login session security, and collect analytical data that helps us improve the platform.

Types of cookies we use:

  • Essential Cookies: Required for basic website functions such as login session management and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information about how visitors use our website — the most frequently visited pages, time spent on each page, and any errors encountered. All data is collected anonymously.
  • Functional Cookies: Enabling the website to remember your preferences such as language, region, and display settings to deliver a more personalised experience.
  • Analytics Cookies: Used to understand overall platform usage patterns to help us make data-driven improvement decisions.

You can manage cookie settings through your web browser. Most modern browsers allow you to view, delete, or block cookies. However, please note that disabling certain cookies may affect the functionality of the mrace88 platform.

9 Your Rights Over Personal Data

Under Malaysia's Personal Data Protection Act 2010 and internationally recognised data protection standards, you have the following rights regarding your personal data held by mrace88:

Member Rights Over Personal Data at mrace88

Mrace88 respects and facilitates the exercise of the following rights for every registered member.

1

Right of Access

You have the right to request a copy of all personal data we hold about you. This request will be processed within 30 working days.

2

Right to Rectification

If your personal data is inaccurate or outdated, you have the right to request that we correct or update it without undue delay.

3

Right to Erasure

You may request the deletion of your personal data when it is no longer required for its original purpose, subject to our legal obligations to retain certain records.

4

Right to Restriction

You have the right to request that we restrict the processing of your data in certain circumstances, such as when you are disputing the accuracy of the data or during the investigation of a complaint.

5

Right to Data Portability

You may request your personal data in a machine-readable format for portability to another platform, for data we process based on your consent or contract.

6

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time, and we will cease such processing immediately upon your request.

To exercise any of the above rights, please contact the mrace88 customer support team via live chat available 24/7 within the platform, or submit a written request to us. We will respond within 30 business days from the date the request is received.

10 Cross-Border Data Transfers

In the context of mrace88's online gaming platform operations involving global technology infrastructure, your personal data may be processed or stored on servers located outside Malaysia. When such data transfers occur, mrace88 ensures they are carried out with adequate safeguards through:

  • Approved standard data transfer agreements between related entities within the mrace88 group.
  • Standard contractual clauses recognised for data transfers to countries or territories that do not provide an equivalent level of data protection.
  • Selection of vendors and partners located in jurisdictions with strong and recognised data protection laws.

We ensure that the level of protection applied to your data remains consistent regardless of the physical location where it is processed or stored. The best interests of our members are always the priority in every decision involving cross-border data transfers.

11 Children's Privacy

The mrace88 platform is exclusively for individuals aged 18 years and above only. We do not intentionally collect, store or process personal data from individuals under the age of 18. Our registration and KYC verification process is specifically designed to ensure that only eligible adults can access our platform.

If we become aware that personal data of an individual under the age of 18 has been collected without our knowledge, we will take immediate action to delete that data and close the associated account. Any age misrepresentation made during registration is a serious violation of the mrace88 Terms and Conditions.

If you believe that an underage individual has registered or is using the mrace88 platform, please contact our customer support team immediately so that appropriate action can be taken.

12 Privacy Policy Changes

Mrace88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, new legal or regulatory requirements, or improvements in how we manage your personal data.

When material changes are made, we will notify members via in-platform notifications, email to the registered address, or by displaying a prominent notice on the mrace88 website before the changes take effect. The "Updated" date at the top of this document will always reflect the latest version of the Privacy Policy currently in force.

Continued use of the mrace88 platform after any policy changes take effect will be deemed acceptance of the updated terms. If you do not agree with any of the changes, you have the right to close your account and discontinue use of the platform by contacting our support team.

13 Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, the mrace88 team is always ready to help. You can reach us through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week directly within the mrace88 platform — the fastest way to get an immediate response.
  • Support Email: [email protected] — for written enquiries that require documentation or supporting evidence.
  • Response Time: We are committed to responding to all privacy-related enquiries within 3 working days, and formal requests to exercise rights within the period of 30 working days.

This version of the Privacy Policy is effective from January 2026. We encourage all members to review this document periodically to ensure you are always aware of how mrace88 protects your personal data.

Your Data Is Secure — Register & Start Playing Now

Now that you have a full understanding of how mrace88 safeguards your privacy, join us today and enjoy a safe, fair, and entertaining online gaming experience alongside thousands of members across Malaysia.

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